LAYAWAY POLICY

  • 20% down ($100 minimum)
  • Must be paid in full within 90 days.
  • Receipts without payment in 6 months forfeit down payment.
  • $100 restocking fee on all cancelled layaways.



SPECIAL ORDER POLICY

  • All special orders must have deposit/payment prior to order.
  • Special orders in store only.  No phone orders.
  • Expedited orders must collect freight
  • No returns/refunds. All SALES are final on shipped items.

 

RETURN/REFUNDING POLICY

  • Must Have ORIGINAL receipt.
  • Exchange or store-credit will be offered in instances when no receipt is available
  • Must be within 30 days of original purchase
  • Sales on sale priced items are final no returns. Exchanges are permitted.
  • All products must be returned new and in condition to resell. Tags and original packaging required.
  • Returns will be given only in the way paid for, e.g., credit for credit
  • Cash only if amount is under $50
  • Large cash amounts will be mailed by check from Sunset store
  • In instances of check payment, checks will be issued from Sunset once original check has cleared.
  • $100 restocking fee on bicycles. Must be in new condition.