customer care

FAQS

How can I pay with HSA/FSA?

Most bikes in our catalog are eligible to use HSA/FSA funds through FLEX.

Eligible items will have a FLEX badge attached to them.

Click here to learn more.

What type of financing options are available?

BIngham Cyclery offers a layaway program, Synchrony, RC Willey, and Trek Financing, as well as Shopify's only financing program.

Click here to learn more.

Can I return a product?

Yes. We have a specific return and refund policy.

Click here to learn more.

Will Bingham Cyclery ship products?

Bingham Cyclery does not currently ship products. We will update this information if that changes in the future.

In the meantime, all online orders can be arranged for pickup at your local store.

Click here to find your closest Bingham Cyclery.