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Shipping & Return Policies


MILITARY DISCOUNTS

  • Military Discounts with current military ID for in store purchases
  • 10% off, excludes bikes, car racks, GPS computers, kid carriers, and special order items


LAYAWAY POLICY

  • 20% down ($100 minimum)
  • Must be paid in full within 90 days.
  • Receipts without payment in 6 months forfeit down payment.
  • 10% of totals sales on cancelled layaways (excluding tax)

SPECIAL ORDER POLICY

  • All special order bikes and equipment must be paid in full prior to order. Exceptions include backorder items which require a 20% deposit.
  • Special orders can only be made in-store or online. No phone orders.
  • Expedited orders must pay freight charges.
  • No returns/refunds. All SALES are final on shipped items.

 

RETURN/REFUNDING POLICY

  • Time: Must Have ORIGINAL receipt and be within 30 days of original purchase.
  • Method of Refund: 
    • Returns will be given only in the way paid for (e.g., credit for credit card). 
    • Exchange or store-credit will be offered in instances when no receipt is available.
    • Cash refunds made only if amount is under $50. Large cash amounts will be mailed by check from our Administrative office once original check has cleared.
    • Sales on sale priced items are final no returns. Exchanges are permitted.
  • Product Condition: All products must be returned new and in condition to resell. Tags and original packaging required.
  • Sale/Clearance Items: Sales are final, exchanges for different sizes are permitted.
  • Refund Contact Info: Contact us in-store, over the phone or by email for a refund. You can find store hours, address, email and phone number on our store details page.
  • Charges: 10% restocking fee on bicycles. Customer is responsible for any shipping costs related to the return.