Sales Policies


MILITARY DISCOUNTS

  • Military Discounts with current military ID 
  • 10% off, excludes bikes, car racks, GPS computers, kid carriers, and special order items


LAYAWAY POLICY

  • 20% down ($100 minimum)
  • Must be paid in full within 90 days.
  • Receipts without payment in 6 months forfeit down payment.
  • $100 restocking fee on all cancelled layaways.


SPECIAL ORDER POLICY

  • All special order bikes and equipment must be paid in full prior to order. Exceptions include backorder items which require a 20% deposit.
  • Special orders can only be made in-store or online. No phone orders.
  • Expedited orders must pay freight charges.
  • No returns/refunds. All SALES are final on shipped items.

 

RETURN/REFUNDING POLICY

  • Must Have ORIGINAL receipt and be within 30 days of original purchase.
  • Exchange or store-credit will be offered in instances when no receipt is available.
  • Sales on sale priced items are final no returns. Exchanges are permitted.
  • All products must be returned new and in condition to resell. Tags and original packaging required.
  • Returns will be given only in the way paid for (e.g., credit for credit card). 
  • Cash refunds made only if amount is under $50. Large cash amounts will be mailed by check from our Administrative office once original check has cleared.
  • 10% restocking fee on bicycles. Must be in brand new condition.