Sales Policies

MILITARY DISCOUNTS

• Military Discounts with current military ID 
• 10% off, excludes bikes, car racks, GPS computers, kid carriers, and special order items

LAYAWAY POLICY

• 20% down ($100 minimum)
• Must be paid in full within 90 days.
• Receipts without payment in 6 months forfeit down payment.
• $100 restocking fee on all cancelled layaways.

SPECIAL ORDER POLICY

• All special order bikes and equipment must be paid in full prior to order. Exceptions include backorder items which require a 20% deposit.
• Special orders can only be made in-store or online. No phone orders.
• Expedited orders must pay freight charges.
• No returns/refunds. All SALES are final on shipped items.

RETURN/REFUNDING POLICY

• Must Have ORIGINAL receipt and be within 30 days of original purchase.
• Exchange or store-credit will be offered in instances when no receipt is available.
• Sales on sale priced items are final no returns. Exchanges are permitted.
• All products must be returned new and in condition to resell. Tags and original packaging required.
• Returns will be given only in the way paid for (e.g., credit for credit card). 
• Cash refunds made only if amount is under $50. Large cash amounts will be mailed by check from our Administrative office once original check has cleared.
• 10% restocking fee on bicycles. Must be in brand new condition.